Politica de expediere

Shipping Policy

Order Processing: 1–3 business days after payment confirmation; may take up to 5 days during peak periods

Shipping Destinations: Romania, EU, and selected international locations

Estimated Delivery Times:

  • Romania: 2–5 business days
  • EU: 4–10 business days
  • International: 7–20 business days

Shipping Fees & Duties:

  • Calculated at checkout based on weight and destination
  • International orders may incur import duties, VAT, and customs fees

Tracking & Confirmation:

  • Tracking numbers provided when available
  • Some shipments require signature
  • Orders are considered delivered once confirmed by the carrier

Delays, Loss, or Damage:

  • Report issues within 7 days of expected delivery
  • Resolution handled case-by-case